Story : Ask your Mother ...

This funny incident happen 3 weeks ago...now think back also want to laugh ...why i so blur..haha


3 weeks ago ...(lets turn back the time)

I've appointment to meet 2 customers before going back to company.
1st customer meet up @ sembawang who bought about $250 worth of cards from us. We had share with him our rare cards collection albums and we are discussing about Animal Kaiser stuffs...Time fly... i had to bid farewell to him when i know that i still have to rush down to woodlands to meet another small boy customer later on.

I was rushing down because i've somehow overlooked on my timing ...now had to go deal boy customer then "rocket" speed down to working place asap.

Very rushing...no good for customer service ...and end up a joke from me..oh mine !

I reached Woodlands mrt ... but i got not much time to deal ...as i'm going to be late for work....so ,i run down the stairs to meet the boy @ the mrt control station.
He wait outside the gate, i no need go out & just deal him there directly.
He bought a killer whale promotion card for $10.

What happen is that my business Hand phone do not have any caller id, this boy did not sent any sms and he call me directly for card order and arrangement to meet. Hence, i do not have have his actual hp number.

He was with another female who is slightly taller than him ...i did not see how she look like as i'm rushing for time to close deal with the boy.

"Boy, can i have your hp number to keep as a customer base record ?" i ask the boy

This boy also blur ,maybe he also forget his own number somehow. He took out his handphone and try to search around ...Wow !! wasting my precious time leh...every seconds count ! ... next train if i miss...i'll definately be LATE FOR WORK !

Being desperate & fear... I post this question to the lady beside him

"Boy , Maybe your mother can tell us your hp contact ?"

"Hey ! I'm his sister lah .." the female girl replied

WOW !!!!

haha ...what a big difference...how can i mistaken a sister for mother ...haha

So malu ...i quickly apologise to her , take the hp number, thanks them and run back up to the mrt platform ...train just arrive...i made it ! hurray ~ but i was still smiling within my head...haha....Sister ...not equal to Mother...lol

Really embarrass.

Rushing for time = bad customer service . this is what i had learn.
Hope this boy will buy from us again ...