Wednesday, June 9, 2010

Story : A very pleasant & nice deal

Yesterday had received our pre-order of Animal Kaiser floor mat & other jap card stuffs. So today arrange our valued customer - Mr. Ben for dealing. He 's coming to my place to deal at 10.30pm

At around 10pm+ , my wife reminded that i'm suppose to meet my customer ..why i am still at home. I told her that the meeting is 10.30pm. After 5 minutes , received a message from Ben ...he had arrived.

Ben is a good father with 3 boys and he is buying the AK mat & some cards for one of his son's birthday. Very thoughtful of him.

As usual , I had brought along my collection albums and share with him some interesting knowledge about animal kaiser.

Ben like Liger very much and he bought some foil card as well as promotion cards from us. Our very last bronze zeke promotion card also quickly grab by him. We give him bronze card free as our appreciation for the business.Even the AK mat also do not include the extra GST charges ...even though Ben had offer to pay extra.We close deal at $xx.

We chat from animal kaiser to my blog to reservist to family life to buying of HDB flat...etc as he comments that i stay in a nice estate environment "Look like Condo ..."

Time flies ...and its going near mid night ! Wow ...both of us are like long lost friends ...so comfortable talking to each other until we forget the time...haha

We are happy to offer our best customer service to him & can feel that Ben is very happy with his purchase too. A great deal completed and i make another friend from Animal Kaiser community. Thank you Mr Ben for the business. I still remember that time after posting up our advertising @ forum...its nearly 3am ...and within 5 minute had received his sms to pre-order...haha...this is super fast !

Finally our AK mat had gone to the rightful owner .Ben will post it up to the wall as display ~ that should look really nice ~

Feedback from customer :

We had received a complimentary email letter from Ben regards our customer service:

"Dear Eric,

Thanks for the great effort put in during my recent purchase of the animal kaiser floor mat. Your professional prompt in updating the shipment and collecting status is definitely super. Besides the above, your sharing moments on the animal kaiser cards are definitely eye-opening and widening my insights on them. You are definite number one seller for the animal kaiser cards, not only you absorb the 7% GST for the shipment and handling, you sold me the card at a very attractive rate. On top of that, you gave me a complementary bronze card. Hope you have a speedy recovery and on-the-run for another bike's ride soon, my new found friend.

Best Regards
Ben"


Note: I've sprain my knee...now bandaged and was given 3 days Mc...