Timezone winners for Animal Kaiser Tournament X 2011

16 years old and below category:

Timezone Bedok Point - Steven Chang
...
Timezone Compass Point - Oh Yock Wu

Timezone Causeway Point - Dee Yong Hao

Timezone Bukit Panjang - Chia Rong Jia

Timezone Tampines Mall - Sng Ignatius

Timezone Greatworld City - Deuel Lau Tze Chong

Timezone Parkway Parade - Pramesh Singhavi

Timezone North Point - Kuang Yu Heng

Timezone Hougang Mall - Adison Jan Chan

Timezone Vivo City - Zachary Heng

Timezone West Mall - Lim Hock Siang

Timezone City Square Mall - Nigel Ho Jin Ken

Timezone Sembawang S.C - Joshua Yeo Kai Le

TZ Active Tampines One - Matthias Lim Xing Ran

TZ Active City Square Mall - Khoo Yi Hong


Above 16 years old category:

Timezone Compass Point - Teo Bee Leng

Timezone West Mall - Chua Kim Heok

Timezone Vivo City - Ang Khai Hua

Timezone Tampines Mall - Sng William

Old Uncle @ Express lane

Dear timezone please tell what is the relation ship with old uncle and timezone vivo city does he has share of timezone why the staff stop him from the playing AK express lane ?????? After his relative swap SO many times. Even we have reported to your staffs (Ross and Nora) and no action was taken kindly give me reasonable explanation ASAP Thank u

Oh ya your staff some more checked computer also don't stop the old uncle playing why ??

When I checked with your staffs, there is someone playing the other machine. By the time your ops supervisor look for us the gold card has been taken already. They also cut queue & play 1or 2 games & disperse if it is not a good card. They also quarreled with a lot of AK players.
~ Angela Low



Official Reply:

Hi, Dear Angela, firstly, there is no relationship between the mentioned customer and Timezone. We have checked with our ops team and most of the AK machines are unoccupied at that point of time. Acting on your feedbacks, our staff rossann did approached the customer and explained the rules of the express lane to the customer.

The unresolved case was later on refereed to the ops supervisor and after hearing what happened, our ops supervisor have search for you to address the issue but you have already left our premise. Please accept our sincere apologies and we will like to thank you for the feedback and will also like to assure you the management will look into and address this issue with the mentioned staffs according. Thank you.
~ Timezone Singapore

Fake card used @ timezone tournament !!

Please look into this case I feel very unfair to this time AK tournament @ GWC timezone.

Fake card can play tournament my son Lucas already feedback to my staff this player is using a fake card but ur staff still can tell Lucas is a real card. At the end my son lost this game. And the fake card player still can go to second game. Until got 1uncle show ur staff the real card different w fake card then ur staff go n stop the player.

But ! Is too late ur staff already hearted my Lucas cry. He cry is not lost the game is because he tell ur staff but timezone staff not believer him. I can't accept they sorry to me & Lucas! So please give me a very reason reply thank u
~ Angela Low

Official Reply:

Hi, Dear Angela, the issue have been brought up and we are currently looking into this issue. Firstly, please accept our sincerest apology for any trouble or inconvenience we have caused to Lucas and yourself due to our staff negligence.

As discussed on the phone with your good self, we are glad that the issue have been resolved and we will like to assure you that we will further evaluate to prevent this problem from occurring again in the future. Please send our sincere regards to your sons and we look forward to host you and your family again @ Timezone. Have a great Holiday ahead !
~ Timezone Singapore