Q1
I get disappointed when I always support Timezone for years and unable to get Black Card(Require 2000Points = $2000?) plus every year will get reset. If I were like to get Black Card immediately, how much should I pay?
Ohhh... What if I aiming for Gold Card, what is the point required?
~ Ezra Teoh
official reply:
Hi,Dear Erza, thank you for your continual support for Timezone. If you want to get a platinum card immediately, you will have to spend $2000. We value your feedback and we are currently reviewing the rewards point validity period. For gold card, you will need to accumulate $100 spending in a particular store to entitle for the gold cardThank you
~ Timezone Singapore
Q2
TimeZone , I have a question. I may have spend over 2000 already in tz for the past 1,5 years , but as I checked my reward points, every outlet gave me a different amount (eg. westmall=1000, northpoint = 500, and Many mre ..) Do I have to top up at the same outlet everytime to entitle and accumulate 2000?
~ Shawn Hong Jun Jie
official reply:
Hi, Shawn, yes you have to accumalte 2000 rewards point at a partiuclar outlet to get the Plantium card due to terms and conditions on the daily free games entitilement. Thanks
~ Timezone Singapore
Q3
Timezoneee, i go timezone for many many years liao. Thn i always go different location. I go all over singapore one.. Thn card reward point keep on reset.. Tat sucks eh.. Can do something bout it.. If nt i cn nv reach platinum card. Or can give me 1 free one uh. Weekly user here. 3-4 times a week continuously without fail.. V sad :/
~ WeiQi KylerTan
official reply:
Hi, Kyler , for your kind information, the reward point do not get reset but stay at that particular outlet due to the daily free games entitlement. However, we are now reviewing the new reward points system which will be launch soon.. The new rewards point system will soon be out and under the new reward system, customer can hit the platinum card requirements more easily. We are trying to work a couple of issues out with the card system company now. Will keep you guys posted once we have more details. Thank you
~ Timezone Singapore
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How do we get gold card? If we spend around 70 dollars in a year. Will it reset in the next year? And make us spend again to make 100 dollars in a year? Can we ask personell how much we have accumulated and how much more till gold card?
ReplyDeleteHi Timezone, If we how do the points accumulate? Is it everytime you top up they will count it individually or they will save the amount you've topped up and until you reach $100, you can upgrade yuor card to a gold card?
ReplyDeleteI just lost my gold card at vivo city's timezone arcade. is there anyway to retrieve the points? Since..that card I lost had 3000 points...
ReplyDeleteHi TIMEZONE I upgraded my blue vip power card to a gold power card last night and when I checked your website I found out that I could get 1 free game every day but when I swiped my card with no money inside the machine simply said insufficent value and I was puzzled because I thought could play a free game and all the machines where I tried swiping my card said the same thing please reply
ReplyDelete